Payment Policy

At checkout, Murray and Warren accepts the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Apple Pay

  • Google Pay

All prices on our website are shown in USD ($) unless otherwise stated.

For information about shipping costs and estimated delivery times, please see our Shipping Policy.

CURRENCY & CHARGES

Payments are processed in the currency displayed at checkout.

Depending on your card issuer, bank, or payment provider, additional foreign transaction or currency conversion fees may apply. These fees are determined and charged by your payment provider and are not controlled or collected by us.

KEEPING YOUR PAYMENT DETAILS SAFE

Payments made through our website are processed using secure and encrypted connections.

We do not store your full credit or debit card details on our own systems. Payment information is securely processed by our payment providers in accordance with applicable payment security standards.

We may retain limited transaction information necessary to process and manage your order, issue refunds, prevent fraud, and meet legal or accounting requirements.

For more information about how personal information is collected and handled, please see our Privacy Policy.

PAYMENT AUTHORIZATION

By submitting an order, you confirm that you are authorized to use the payment method provided and authorize us and our payment providers to charge the applicable order amount.

We reserve the right to decline or cancel a transaction where payment cannot be authorized, where fraud or unauthorized activity is suspected, or where an error affects the order.

If an order is cancelled after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

QUESTIONS ABOUT A CHARGE

If you notice a charge you do not recognize or experience an issue with a payment, please contact us at info@murrayandwarren.com and include your order number where available.

We will review the transaction and assist you with the next steps.

CONTACT INFORMATION

Store name: Murray and Warren

Email: info@murrayandwarren.com 
Contact Page

Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (ET)
Saturday and Sunday: Closed

We aim to respond to customer inquiries within 24 business hours.